Past Incidents

This issue was resolved on the 18th of April 2025. Upstream provider resolved a switching MPLS issue on their Wellington switches. We haven't had any reoccurrences since this date.

The upstream provider made some changes last night at 2am to their LSP switch timings, however it looks like the fault is still reoccurring as we had a small number of sessions drop at 6:30am this morning. we have updated them on this to help them rectify the issue. Note: Other providers are also affected by this fault.

We have been advised our upstream provider is going to make some changes on their LSP switches tonight to try and rectify the issue. We'll monitor once the change has been made and provide further updates tomorrow.