There is an issue affecting Chorus Services. This issue is affecting services in Wellington, Kapiti, Hutt Valley, Palmerston North and through to Napier. Currently around 90% of connections are offline. We are working with Chorus on a resolution. We are also aware that this is affecting the mobile network, both data and voice.
Chorus have identified the source of the issue and are working on a fix. Issue is affecting multiple service providers and is not isolated to just Neos.
12:23 PM Update: Chorus has implemented a fix and connections are slowing being restored.