6th June 2025

Internet Services Major Network Outage

There is an issue affecting Chorus Services. This issue is affecting services in Wellington, Kapiti, Hutt Valley, Palmerston North and through to Napier. Currently around 90% of connections are offline. We are working with Chorus on a resolution. We are also aware that this is affecting the mobile network, both data and voice.

Chorus have identified the source of the issue and are working on a fix. Issue is affecting multiple service providers and is not isolated to just Neos.

12:23 PM Update: Chorus has implemented a fix and connections are slowing being restored.