07:00am: Currently there is an issue with Microsoft DNS servers, we have put a workaround in place but there may be some intermittent issues until Microsoft resolve the issue. These issues may result in delayed email delivery, being unable to access some Azure services etc. If you have any questions, please feel free to get in contact with us.
11:08am: We are seeing routing issues still happening between Microsoft servers, and some emails are still in a queue and haven't been delivered yet.
11:52am: We have had reports from other providers in the industry unable to access MS API. We have tested network connectivity and transit providers are ok.
01:30pm: We have been advised that Microsoft has made some IP address changes overnight, we are working with them to assess what has changed so they can resolve the issue.
02:15pm: We are continuing to work with Microsoft to resolve the routing issue currently being experienced using two different avenues.
02:52pm: Incident has be escalated internally at Microsoft, they are working with the Azure team to identify what is going on.
04:35pm: incident has been escalated to Microsoft's network team, waiting on them to pick this up, hope to have more updates soon.
05:58pm: Things are improving, email queues are starting to clear. Waiting on Microsoft for more details.
06;01pm: Email queues have cleared. We will keep the workaround in place until Microsoft confirms the incident has been resolved and there will be no reoccurrences.