21st March 2018

Routing and Switching Network latency to some international destinations

As per the identified major fibre cut in Mascot, Sydney which is resulting in all our upstream provider's links between Australia and NZ via the Southern Cross Cable being down.

The AU team has advised that field force have located the damage to be 4 metres deep. Excavation work has begun with caution due to nearby power, gas and water pipes.

Temporary solutions are being explored via other conduit types in the area.

Currently there is no update to the provided ETR of 22/03/18 - 02:00 NZT