Update from our upstream:
We have a major fibre cut in Mascot, Sydney resulting in all provider links between Australia and NZ via the Southern Cross Cable being down.
This is causing international traffic to be rerouted and a loss of international capacity, our engineers are working on changes to minimize the impact of the capacity loss.
Customers will be experiencing high latency and packet loss for traffic routing internationally
Fibre contractors have been informed and are en-route to Mascot. The estimated ETR is currently 20:00 NZT, further updates to come.