Past Incidents

13th May 2020

CloudTalk Upgrade, scheduled 5 years ago

On Wednesday (May 13th) between the hours of 2AM and 6AM we will be upgrading our VOIP CloudTalk PBX platform with our upstream provider, during this time some calls may not connect during the outage window. This new major release supports video conferences, shared messaging and other new features and bug fixes. If you have any questions, please feel free to contact us.

7th May 2020

No incidents reported

6th May 2020

NZVZ2 Upgrade (Auckland) 2, scheduled 5 years ago

Tonight we will be upgrading one of our Auckland servers from 8pm. There is some old email and DNS services on this server and these services will be suspended during the upgrade. If you have any questions, please feel free to contact us. DNS will continue as normal as other DNS servers will pick up the load, Email will be delivered once the servers come back online.

5th May 2020

NZVZ2 Upgrade (Auckland), scheduled 5 years ago

Tonight we will be upgrading one of our Auckland servers from 9pm. There is some old email and DNS services on this server and these services will be suspended during the upgrade. If you have any questions, please feel free to contact us. DNS will continue as normal as other DNS servers will pick up the load, Email will be delivered once the servers come back online.

Hosted Exchange Upgrades, scheduled 5 years ago

Tonight we will be upgrading each of our Hosted Exchange servers, we don't expect an client impact during this time due to their cluster setup. If you have any questions, please don't hesitate in contacting us.

4th May 2020

No incidents reported

3rd May 2020

No incidents reported

2nd May 2020

No incidents reported

1st May 2020

No incidents reported