Past Incidents

Today at about 3pm some clients may have had degraded service or lost access to their voice services for a minute or so. This was due to a primary node failing and unexpectedly rebooting. We are in contact with our vendor to look into the issue.

At 9:51pm tonight one of our upstream internet peers dropped for about 30 seconds and then came back online with major packet loss. We have since dropped this and reverted to backups until our upstream can resolve the issue.

This morning we had a number of small outages affecting domestic transit (and also some international services which peer domestically e.g. Microsoft Office). This was caused by a line card in one of our upstream providers routers causing traffic to be re-routed over backup networks. These 30 second outages happened at 08:29, 09:05 and 08:54. We are working with our upstream provider on the issue, please contact us if you have any further network issues.