Past Incidents

6th August 2019

No incidents reported

5th August 2019

Upstream provider maintenance notification, scheduled 6 years ago

One of our upstream providers will be performing out of hours maintenance on one of our internet circuits on the 5th of August between the hours of 12am and 6am. When they perform the update, our systems will automatically be moved to backup links with an outage of no longer than 30 seconds. If you have any questions regarding this please contact us on our website or through the usual support method.

4th August 2019

No incidents reported

3rd August 2019

No incidents reported

2nd August 2019

Exchange 2016 Upgrades, scheduled 6 years ago

From the 31/07/2019 7pm for a maximum of a week we will be upgrading our hosted exchange 2016 platform. We expect very little interruption during this period but some customers that are directly connected may experience a couple of short cut outs while database copies happen. If you have any questions regarding this, please contact us through the standard support channels.

1st August 2019

No incidents reported

31st July 2019

No incidents reported

30th July 2019

Hosted Exchange Issues with Hosted Exchange

This issue has now been resolved.

Hosted Exchange Issues with Hosted Exchange

Reports of some out going email getting a "relay denied" message. We have added some rules to stop this from happening. If you continue to have issues, please let us know.