Past Incidents

This is a late notice notification that Chorus are upgrading OLT’s in the Wellington area UFB network. If you have UFB/fibre, between the hours of 11pm 2/10/2018 and 7am 3/10/2018 expect an outage of a maximum 23 minutes while Chorus perform the upgrade. If you have any issues following the upgrade, please contact Neos on 0800 022 123.

Tonight from 10pm we will be upgrading our CloudSync/OwnCloud server packages. During this time you will be able to access your files as normal, however any changes you make won't be synchronized until the upgrade is complete. If you have any questions regarding the upgrade, please email support@neos.co.nz.