All systems are operational

Past Incidents

13th May 2018

No incidents reported

12th May 2018

No incidents reported

11th May 2018

Redundancy Testing and Firewall Upgrade, scheduled 7 years ago

Tonight from 1am we will be performing fail over testing on our network. We expect there to be 2-4 short 2 minute network drops in the outage window of 1am to 2am.

We will also be upgrading the firmware on our two firewalls, since these are clustered together we don't expect there to be any noticeable outages.

10th May 2018

No incidents reported

9th May 2018

Replace Core Router Power Supplies, scheduled 7 years ago

Tonight at 1am (01:00 09/05/2018) we will be replacing power supplies in each of our core routers and placing the primary router back into service. We expect any disruption to be minimal during this time.

If you have any queries, please feel free to contact us on 0800 022 123

Routing and Switching Core Network Issue

Power supplies have been replaced, network has also be optimized for faster fail-over in the event a similar event was to happen.

8th May 2018

Routing and Switching Core Network Issue

Core router failure is due to a failed power supply, we are in the process of replacing this now.

Routing and Switching Core Network Issue

On backup core router, all services normal.

Routing and Switching Core Network Issue

We have just had one of our core routers fail, the system has moved over to a redundant router however this took a little bit of time. All systems are now functional however please call if you are experiencing any further issues. We will continue investigating the issue and update here.

7th May 2018

No incidents reported